Teamgo Status

All Systems Operational

Dashboard Operational

Visitor sign-in via kiosk Operational

Contactless sign-in Operational

Notifications Operational

SMS Notifications Operational

Email Notifications Operational

Push Notifications Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 4, 2024

No incidents reported today.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

White screen after visitor completed check-in

Resolved - This incident has been resolved.
Nov 27, 07:39 ACDT

Identified - Affecting the latest Teamgo Visitor Check-in Kiosk app version 4.25.0.

We have identified an issue with the latest Teamgo app. When visitors check-in they may experience a white screen at the end of the check-in process.

To work around this error, please follow these steps:
1. Login to yor Teamgo dashboard
2. Go to Signin Points and select the affecting kiosk to go to the Design tool
3. Go to Workflows and remove the Success Screen, then re-add it back *
4. Save your kiosk design
5. Reload/refresh your kiosk

* If your workflow does not have a Success screen and experience error, please add one.

We have submitted an updated app which fixes this issue to Apple for review. We expect it to be approved within the next 24 hours.

Our apologies for any inconveniences caused.
Nov 26, 20:02 ACDT

Nov 26, 2024

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.