Affecting the latest Teamgo Visitor Check-in Kiosk app version 4.25.0.
We have identified an issue with the latest Teamgo app. When visitors check-in they may experience a white screen at the end of the check-in process.
To work around this error, please follow these steps: 1. Login to yor Teamgo dashboard 2. Go to Signin Points and select the affecting kiosk to go to the Design tool 3. Go to Workflows and remove the Success Screen, then re-add it back * 4. Save your kiosk design 5. Reload/refresh your kiosk
* If your workflow does not have a Success screen and experience error, please add one.
We have submitted an updated app which fixes this issue to Apple for review. We expect it to be approved within the next 24 hours.
Our apologies for any inconveniences caused.
Posted Nov 26, 2024 - 20:02 ACDT
This incident affected: Visitor sign-in via kiosk.