Teamgo are planning system maintenance between Sunday 19 July 2026, 10:00 PM ACST to Monday 20 July 2026, 2:00 AM ACST (up to 4 hours).
To ensure Teamgo continues to provide a secure, reliable and high-performing service, we will be carrying out scheduled platform maintenance to upgrade our core infrastructure.
Who is affected?
This maintenance will affect all Teamgo cloud services, with the exception of customers hosted in our United Kingdom (UK) data region, who will not experience any interruption.
What to expect
During the maintenance window you may experience:
Temporary inability to access the Teamgo dashboard Kiosk and mobile application connectivity interruptions Delays or temporary unavailability of visitor sign-ins and notifications API and integration services being temporarily unavailable We recommend avoiding planned visitor registrations or critical check-ins during this maintenance window where possible.
Why we're performing this upgrade?
This scheduled upgrade is part of our ongoing investment in the Teamgo platform and will deliver improvements including:
Enhanced platform stability and reliability Improved overall system performance Increased security and resilience Better scalability to support future platform enhancements and new features We apologise for any inconvenience and appreciate your understanding as we continue to improve the Teamgo platform.
If you have any questions, please contact the Teamgo Support team.
Posted Jul 16, 2026 - 14:43 ACST
This scheduled maintenance affects: Dashboard, Visitor sign-in via kiosk, Contactless sign-in and Notifications (SMS Notifications, Email Notifications, Push Notifications).